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CUSTOMER SERVICE /  ADMINISTRATI

       




CUSTOMER SERVICE /  ADMINISTRATIVE



Company: Ancient Mariner Location: San Diego, CA
Status: Full Time / Part Time Job Category: Customer Service and Administrative
Career Level: Experienced
Experience: 1+ - 2 years
Education Level: High School Diploma or Equivalent Required. Associates Degree or Bachelors Degree Preferred


JOB RESPONSIBILITIES:

Customer Service Representative is responsible for:

  • Handling incoming customer calls.
  • Answering customer inquiries by phone and e-mail.
  • Fulfilling customer orders on a daily basis.
  • Processing customer phone and online orders including order acknowledgments and communications.
  • Investigating customer problems related to deliveries, returns, and credits.
  • Solving customer problems in a patient and professional manner.
  • Demonstrating superior customer service in building relationships and earning repeat orders.


QUALIFICATIONS / SKILL SETS:

To qualify for this position at the Ancient Mariner, candidate must have:

  • Customer-focus and detail-orientation .
  • Strong verbal and written communication skills and problem-solving abilities.
  • Excellent follow-up skills.
  • Reliable work ethic and dependable transportation.
  • Excellent PC Skills and Basic knowledge of Microsoft Office
  • Availability to work overtime and /or weekends (seasonal).
  • Ability to pass a drug test and background check.





WAREHOUSE



Company: Ancient Mariner Location: San Diego, CA
Status: Full Time / Part Time Job Category: Transportation & Warehousing
Career Level: Experienced (Non-Manager)
Experience: 1+ - 2 years. Warehouse/Retail Experience Preferred
Education Level: High School Diploma or Equivalent Required


JOB RESPONSIBILITIES:

 Pull and assemble customer orders.  Responsible for getting the order packed and labeled for shipping.  Check outbound orders for accuracy and completeness. Assemble and seal boxes and prepare the labels and/or documents that are required for shipping.. Responsible for receiving, unloading and processing inbound shipments to our warehouse.  Check inbound orders for accuracy, quality and completeness, unpack shipments and stock shelves.

QUALIFICATIONS / SKILL SETS:

To qualify for this position at the Ancient Mariner, candidate must have:

  • Customer-focus and detail-orientation.
  • Reliable work ethic and dependable transportation.
  • Availability to work overtime and /or weekends (seasonal).
  • Ability to pass a drug test and background check.







FOR CONSIDERATION:


Please send cover letter and resume by fax or an e-mail to:

Ancient Mariner


sales@seagifts.com

Fax: 858 - 527 - 1018





NO PHONE CALLS PLEASE.


RELOCATION IS NOT OFFERED WITH THESE POSITIONS.
ANCIENT MARINER / SANDCASTLE PUBLISHING IS AN EQUAL OPPORTUNITY EMPLOYER..











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